{"id":14942,"date":"2023-04-26T10:55:13","date_gmt":"2023-04-26T05:25:13","guid":{"rendered":"https:\/\/www.systweak.com\/blogs\/?p=14942"},"modified":"2023-04-26T10:41:15","modified_gmt":"2023-04-26T05:11:15","slug":"the-device-has-either-stopped-responding-or-is-disconnected","status":"publish","type":"post","link":"http:\/\/143.244.153.71\/systweakblogs\/the-device-has-either-stopped-responding-or-is-disconnected\/","title":{"rendered":"What Does &#8220;The device has either stopped responding or is disconnected&#8221; Imply?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Have you ever encountered a \u2018the device has either stopped responding or is disconnected\u2019 error on your PC? The error interrupts the copying process and shows a pop-up saying, cannot copy items.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now, most of the time, users believe that it is an issue with the device that they have connected. They do not realize that the chances of the error popping up are higher if the problem lies in the PC.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the devices you connect to your PC keep showing such errors, then make sure you read this blog till the end. In this post, we will discuss what exactly the error is about and how you can fix it. Without further ado, let\u2019s begin!<\/span><\/p>\n<h3 style=\"text-align: justify;\">&#8220;The device has either stopped responding or is disconnected&#8221; What does it Mean?<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Usually, this error occurs when you are trying to copy items from your PC to your storage device. The device can be anything from a USB flash drive to your Android or iOS smartphone.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The USB controller often malfunctions while sending files to your connected device, causing the issue. The error can pop up due to the following reasons &#8211;\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Poor connectivity between the devices.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Incorrect configuration of connected device<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hardware Errors &amp; Malfunctioning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Driver Errors &amp; USB Controller not working properly<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This means that the error implies that there is a problem that is stopping your PC from sending files or copying files to the device that you have connected to it.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">All these reasons clearly state that the device has either stopped responding or is disconnected and keeps popping up errors can result from many situations. Fortunately, we have tried to cover methods to fix the issue for all the causes. Check them out in the next section!<\/span><\/p>\n<h2 style=\"text-align: justify;\">Methods to Fix &#8220;The device has either stopped responding or is disconnected&#8221; Error [WORKING]<\/h2>\n<h3 style=\"text-align: justify;\">Method #1 &#8211; Check for Physical Connectivity Issues<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">First, you should check the connection between your device and the PC. Sometimes, loose connections or inconsistencies in connecting the devices cause the error. The physical connectivity issues include &#8211;\u00a0<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Loosely connected USB cables\/drives.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not Using Authentic Cables to Connect Your Smartphone<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using Cables that Are Not in the Best Shape, i.e., cables with cuts and loose ends.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Other than these, you can also check whether the <a href=\"https:\/\/www.systweak.com\/blogs\/how-to-fix-usb-ports-not-working-issue-in-windows-10\/\">USB port<\/a> you are connecting to is loose. If it is, try choosing a different port. If the error lies in the connectivity, this should resolve the issue for you.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method #2 &#8211; Ensure Your Smartphone is Connected in the Desired Mode<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">While using a smartphone to copy files, you must set it to a certain mode. For some devices, the mode is called USB Mass Storage mode, while for others, the option is called an MTP device.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">As soon as you connect your smartphone to the PC, you have all the details related to the modes you have on your phone. Make sure you choose the correct one to enable proper data transfer on your phone.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the issue persists, you enable USB debugging options on your Android smartphone. To do so &#8211;\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Go to the settings of your Android Smartphone.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 2 &#8211; In settings, scroll down and go to the About Phone section.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 3 &#8211; In the About Phone section, you will find Developer Options.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 4 &#8211; If you do not find it, simply navigate to software information in the same menu and tap the build number given on your phone\u00a0 5 times to make these options appear.<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14944 aligncenter\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/software-information.jpg\" alt=\"software information\" width=\"239\" height=\"512\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/software-information.jpg 239w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/software-information-140x300.jpg 140w\" sizes=\"auto, (max-width: 239px) 100vw, 239px\" \/><\/span><span style=\"font-weight: 400;\">Step 5 &#8211; Check the USB debugging option in the Developer options and turn it on.<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14945 aligncenter\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/developer-options.jpg\" alt=\"developer options\" width=\"239\" height=\"512\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/developer-options.jpg 239w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/developer-options-140x300.jpg 140w\" sizes=\"auto, (max-width: 239px) 100vw, 239px\" \/><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Reconnect your smartphone to the PC and try copying the files. If the error were related to the mode of your connected device, this would work for you!<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method #3 &#8211; Run Troubleshooter on Windows<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another way you can resolve the device that has either stopped responding or is disconnected error is by using the inbuilt troubleshooter on Windows.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sometimes, the error lies in the connected device but is not detected instantly. Running the troubleshooter is the best thing you can do for such issues!<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here\u2019s how you do it &#8211;\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Press Windows + r key on your keyboard to open the Run search box.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 2 &#8211; In the Run Search, use the command msdt.exe -id DeviceDiagnostic and hit enter. <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14946 aligncenter\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/use-DeviceDiagnostic-command.png\" alt=\"use DeviceDiagnostic command\" width=\"444\" height=\"247\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/use-DeviceDiagnostic-command.png 444w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/use-DeviceDiagnostic-command-300x167.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/span><span style=\"font-weight: 400;\"> Step 3 &#8211; This will bring up your hardware and devices troubleshooter on Windows 11\/10 PC. <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14947 aligncenter\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/hardware-and-devices-troubleshooter-option.png\" alt=\"hardware and devices troubleshooter option\" width=\"512\" height=\"392\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/hardware-and-devices-troubleshooter-option.png 512w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/hardware-and-devices-troubleshooter-option-300x230.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/span><span style=\"font-weight: 400;\"> Step 4 &#8211;\u00a0 Click on Next to initiate the process of troubleshooting. <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14948 aligncenter\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/detecting-problems-1.png\" alt=\"detecting problems\" width=\"512\" height=\"390\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/detecting-problems-1.png 512w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/detecting-problems-1-300x229.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/span><span style=\"font-weight: 400;\"> Step 5 &#8211; The process will automatically find the errors on your PC and give you an appropriate solution.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once the troubleshooter is done, try retrying the file transfer, and it should work. However, if it still does not, move on to the next fix!<\/span><\/p>\n<h3 style=\"text-align: justify;\">Method #4 &#8211; Check the USB Drivers For Updates<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The problem here is that two devices are in use; one is your PC, which means the issue might lie with the drivers of your USB controller and the connected USB storage device, which leaves room for the issue to be with the device drivers.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Since there is no embedded automatic way to update both device drivers simultaneously, a user will have to manually look for driver updates using the device manager.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here are the steps to perform &#8211;<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Step 1 &#8211; Open the Run Search box.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 2 &#8211; Use command devmgmt.msc<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 3 &#8211; In the device manager, find USB Controllers.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 4 &#8211; Right Click to find Update Drivers.<br \/>\n<\/span><span style=\"font-weight: 400;\">Step 5 &#8211; Now, similarly, look for the connected device and right-click on it to update its drivers.\u00a0 <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14949 aligncenter\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/find-USB-Controllers-and-update-driver.png\" alt=\"find USB Controllers and update driver\" width=\"490\" height=\"361\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/find-USB-Controllers-and-update-driver.png 490w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/find-USB-Controllers-and-update-driver-300x221.png 300w\" sizes=\"auto, (max-width: 490px) 100vw, 490px\" \/><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The entire process of updating a driver in itself is a lengthy one. And in this situation, you are required to perform the same process twice!<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Worried about all the time you might have to spend on it? Well, worry no more, as there is an alternate and <a href=\"https:\/\/www.systweak.com\/blogs\/best-driver-updater-software-for-windows\/\" target=\"_blank\" rel=\"noopener\">automatic way to update your drivers<\/a>, Advanced Driver Updater.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It is a tool specifically designed to make the driver update process simple and automated. All you have to do is &#8211;\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Install the application using the link below.<\/span><div class=\"download_buttons_section\"><p style=\"text-align: justify;display:none;\" class=\"downloadnow-btn-show os-windows\" data-eventsource=\"DownloadNow_post_button\"><a data-param=\"systweakblog,wp_json\/wp\/v2\/posts\/14942,pos-1,135\" data-operation=\"iframe\" class=\"ds-download-link \" rel=\"nofollow\" href=\"http:\/\/143.244.153.71\/systweakblogs\/download-product\/adu\/w\/14942\/1\" onclick=\"gtag('event', 'ProductDownloadSysBlog', { 'event_label' :'the-device-has-either-stopped-responding-or-is-disconnected', 'event_category':'windows-1' });\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full\" src=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/plugins\/download-button-shortcode-new\/images\/window_btn.png\" alt=\"download\" width=\"250\" height=\"65\"><\/a><\/p><\/div><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Run the application and click on Start Scan Now to initiate the process.<br \/>\n<\/span><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14768\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/start-scan-using-advanced-driver-updater-1.png\" alt=\"start scan using advanced driver updater\" width=\"959\" height=\"744\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/start-scan-using-advanced-driver-updater-1.png 959w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/start-scan-using-advanced-driver-updater-1-300x233.png 300w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/start-scan-using-advanced-driver-updater-1-768x596.png 768w\" sizes=\"auto, (max-width: 959px) 100vw, 959px\" \/><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Let the scan run so that it finds all the outdated drivers on your PC.<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14769 aligncenter\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/scanning-is-in-progress.png\" alt=\"scanning is in progress\" width=\"958\" height=\"739\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/scanning-is-in-progress.png 958w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/scanning-is-in-progress-300x231.png 300w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/scanning-is-in-progress-768x592.png 768w\" sizes=\"auto, (max-width: 958px) 100vw, 958px\" \/><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Once the list is ready, click Update All to finish the process.<br \/>\n<\/span><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14770 aligncenter\" src=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/outdated-drivers-found.png\" alt=\"outdated drivers found\" width=\"962\" height=\"748\" srcset=\"http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/outdated-drivers-found.png 962w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/outdated-drivers-found-300x233.png 300w, http:\/\/143.244.153.71\/systweakblogs\/wp-content\/uploads\/2023\/04\/outdated-drivers-found-768x597.png 768w\" sizes=\"auto, (max-width: 962px) 100vw, 962px\" \/><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The tool will automatically update all the drivers listed and ask for a final restart.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Allow the software to restart so that all the updates come into effect. Once you are done, the error the device has either stopped responding or disconnected should no longer exist.<\/span><\/p>\n<p style=\"text-align: justify;\">Read Also: <a href=\"https:\/\/www.systweak.com\/blogs\/things-to-know-before-updating-device-driver\/\" target=\"_blank\" rel=\"noopener\">10 Things You Wish You Knew Before Updating Device Driver<\/a><\/p>\n<h3 style=\"text-align: justify;\">Cannot Copy Item Error on Windows FIXED!<\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">These 4 methods can easily help you fix the error. \u2018cannot copy an item, the device has either stopped responding or is disconnected.\u2019 Any beginner can easily carry out these fixes, which should resolve the error for you.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you have further questions, please drop them in the comments section below. That brings us to the end of this post. Thanks for reading, Good luck!<\/span><\/p>\n<p style=\"text-align: justify;\"><strong>Must Read:<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.systweak.com\/blogs\/how-to-backup-and-restore-windows-drivers\/\" target=\"_blank\" rel=\"noopener\">5 Easy Ways to Backup &amp; Restore Your PC Drivers\u00a0<\/a><\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>Have you ever encountered a \u2018the device has either stopped responding or is disconnected\u2019 error on your PC? The error interrupts the copying process and shows a pop-up saying, cannot copy items. Now, most of the time, users believe that it is an issue with the device that they have connected. They do not realize&hellip; <a class=\"more-link\" href=\"http:\/\/143.244.153.71\/systweakblogs\/the-device-has-either-stopped-responding-or-is-disconnected\/\">Continue reading <span class=\"screen-reader-text\">What Does &#8220;The device has either stopped responding or is disconnected&#8221; Imply?<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":14950,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[81,1],"tags":[],"class_list":["post-14942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-device-driver","category-driver-updater","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The device has either stopped responding or is disconnected Error<\/title>\n<meta name=\"description\" content=\"These 4 methods might help if your PC is unable to copy items - Check physical connection, Check USB configuration, Use troubleshooter, and Update USB Drivers\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/143.244.153.71\/systweakblogs\/the-device-has-either-stopped-responding-or-is-disconnected\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The device has either stopped responding or is disconnected Error\" \/>\n<meta property=\"og:description\" content=\"These 4 methods might help if your PC is unable to copy items - Check physical connection, Check USB configuration, Use troubleshooter, and Update USB Drivers\" \/>\n<meta property=\"og:url\" content=\"http:\/\/143.244.153.71\/systweakblogs\/the-device-has-either-stopped-responding-or-is-disconnected\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/systweak\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-26T05:25:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bg.systweak.com\/blogs\/wp-content\/uploads\/2023\/04\/What-Does-The-device-has-either-stopped-responding-or-is-disconnected-Imply.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"750\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Dishank Sharma\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sysblogmanager\" \/>\n<meta name=\"twitter:site\" content=\"@systweak\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dishank Sharma\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\/\/143.244.153.71\/systweakblogs\/the-device-has-either-stopped-responding-or-is-disconnected\/#article\",\"isPartOf\":{\"@id\":\"http:\/\/143.244.153.71\/systweakblogs\/the-device-has-either-stopped-responding-or-is-disconnected\/\"},\"author\":{\"name\":\"Dishank Sharma\",\"@id\":\"http:\/\/143.244.153.71\/systweakblogs\/#\/schema\/person\/d372a76377cbcf1ecbb2ddde38b02a62\"},\"headline\":\"What Does &#8220;The device has either stopped responding or is disconnected&#8221; 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